Our Role

When Might You Contact Us?

  • To discuss a situation off the record with someone knowledgeable about MIT and its policies so that you can decide whether to take action and, if so, what to do.
  • To request information about management decisions, Institute policies, or rights and responsibilities of all parties.
  • To explore alternatives for resolving a problem.
  • To learn the process for filing a formal complaint or appeal.
  • To request a reality check.
  • To try to resolve a conflict in an informal way.
  • To learn how to resolve a conflict on one’s own.
  • To learn what other resources may be available.
  • To ask for a confidential channel to surface information.